Frequently Asked Questions (FAQ) – Techkart
General Questions
What is Techkart?
Techkart is an on-demand goods transport service that simplifies the process of transferring goods via a mobile app. It offers vehicle options, real-time tracking, OTP-based deliveries, and multiple payment methods.
How does Techkart work?
Download the Techkart app, select the type of vehicle you need, provide the pick-up and delivery details, and confirm your booking. You can track your shipment in real-time until it reaches its destination.
Where is Techkart available?
Techkart currently operates in multiple cities across India. Check the app or website for availability in your city.
Vehicle & Delivery Options
What vehicle types are available?
Techkart provides options like two-wheelers, small vans, mini-trucks, and larger vehicles based on the volume and weight of your goods.
Can I book multiple vehicles for a single order?
Yes, you can book multiple vehicles for a single order. The app allows you to specify your requirements.
What are the delivery options?
Techkart offers same-day delivery, scheduled deliveries, and express services for urgent needs.
Pricing & Payment
How is the price calculated?
Pricing depends on factors such as distance, vehicle type, and additional services (e.g., loading/unloading). You’ll see a transparent fare breakdown before confirming your booking.
What payment methods does Techkart accept?
Techkart accepts cash, credit/debit cards, UPI, and e-wallets. Business customers may opt for postpaid billing.
Tracking & Safety
Can I track my delivery?
Yes, you can track your delivery in real-time using the Techkart app. You’ll also receive updates via SMS.
What happens if my goods are damaged during transit?
Techkart provides insurance options to cover damages during transit. Claims can be filed through the app or customer support.
Drivers & Partners
Can I become a Techkart driver?
Yes, you can join as a partner driver by signing up through the Techkart app or website. You’ll need to provide valid documents for verification.
How does Techkart support its drivers?
Techkart offers competitive earnings, flexible working hours, and benefits like insurance coverage and training programs.
Business Solutions
Does Techkart provide solutions for businesses?
Yes, Techkart offers tailored logistics solutions for businesses, including bulk deliveries, subscription-based services, and postpaid billing.
How do I register my business with Techkart?
You can sign up for a business account on the Techkart website or app. Our team will assist you with onboarding.
Customer Support
How can I contact Techkart customer support?
You can reach Techkart customer support via the app, email, or the helpline number provided on the website.
Email
support@thetechkart.co.in
Phone
1800-212-0014